FACILITIES MANAGEMENT & WORKFORCE SOLUTIONS

Professional People. Robust Systems. Reliable Delivery.

The quality of any organisation is ultimately defined by its people. Whether maintaining an office, transporting staff safely across South Sudan or supporting warehouse operations during humanitarian emergencies, every individual represents your organisation and contributes directly to operational success.

At Archer International, we believe facilities management is about far more than supplying personnel. It is about delivering a professionally managed workforce supported by rigorous recruitment processes, structured training, robust supervision and internationally recognised management systems.

Drawing on years of operational experience supporting the humanitarian, diplomatic and commercial sectors across South Sudan, Archer has developed comprehensive systems for recruiting, developing and managing personnel in complex environments. We now apply these same principles beyond security, providing fully managed facilities management and workforce solutions that clients can trust.

From the morning cleaner and office receptionist to warehouse personnel, drivers and overnight security teams, Archer provides an integrated workforce capable of supporting every stage of your operations.

Integrated Support Services

Cleaning Services

Maintaining a clean and hygienic workplace is essential for staff wellbeing and operational efficiency. Archer provides commercial cleaning services for offices, guesthouses, residential compounds and humanitarian facilities throughout South Sudan. Our cleaners are trained in professional cleaning techniques, workplace health and safety, safeguarding and client service standards, delivering dependable daily, scheduled or contract cleaning services tailored to your operational requirements.

Grounds & Garden Maintenance

First impressions matter. Archer's grounds maintenance and gardening services ensure compounds, offices and residential facilities remain well-presented throughout the year. From landscaping and lawn maintenance to vegetation control, compound cleaning and outdoor maintenance, our teams help create professional environments that are safe, welcoming and maintained to the highest standards.

Professional Drivers

Archer provides experienced and professionally managed drivers to support international organisations, NGOs, diplomatic missions and commercial clients across South Sudan. Our drivers are carefully vetted, licensed and trained in defensive driving, customer service, journey management and vehicle care. Whether supporting daily staff transport, field movements or logistics operations, our drivers deliver reliable and professional transport services in both urban and remote operating environments.

Warehouse & Logistics Support

Efficient logistics depend on reliable people. Archer supplies trained warehouse personnel to support humanitarian supply chains, commercial warehousing and logistics operations throughout South Sudan. Our workforce includes warehouse supervisors, assistant supervisors, forklift operators, porters, inventory assistants and general labour teams capable of supporting receiving, storage, stock management, loading, offloading and warehouse operations. Every employee is managed under Archer's structured training, supervision and quality assurance systems, ensuring safe and efficient warehouse operations.

Administrative & Office Support

Archer provides skilled administrative support personnel who help organisations operate efficiently every day. From receptionists and office assistants to storekeepers, clerks and logistics support staff, our personnel are selected for their professionalism, communication skills and commitment to excellent customer service. Supported by Archer's recruitment, training and workforce management systems, our office support teams become a seamless extension of your organisation, allowing your staff to focus on programme delivery while we manage the people who keep your operations running smoothly.

Building Maintenance Services

Archer provides skilled building maintenance personnel to support the day-to-day upkeep of offices, guesthouses, warehouses and operational facilities across South Sudan. Our qualified electricians, plumbers and maintenance technicians carry out planned preventative maintenance, routine repairs and reactive call-outs to ensure facilities remain safe, functional and operational. Whether supporting electrical systems, plumbing installations, water supply, lighting, fixtures or general building repairs, our maintenance teams deliver reliable technical support backed by Archer's rigorous recruitment, vetting, training and quality management systems.

  • Grounds Maintenance

  • Facilities Cleaning

  • Professional Drivers

  • Warehouse Support

  • Workforce & Payroll Management

  • Administrative & Office Support

  • Building Maintenance Services

Comprehensive Recruitment & Vetting

The quality of any workforce begins long before an individual arrives on site.

Our recruitment process has been refined through years of delivering security services to international organisations operating in high-risk environments, where trust, integrity and reliability are essential.

Every employee undergoes a structured recruitment and screening process appropriate to their role, including:

  • Verification of identity and legal documentation

  • Employment history verification

  • Professional reference checks

  • Qualification and licence verification where applicable

  • Criminal and security screening where available

  • Competency-based interviews

  • Practical skills assessments

  • Medical fitness requirements where appropriate

  • Right-to-work verification

We recruit not simply for technical ability, but for professionalism, reliability, attitude and alignment with Archer's values.

Industry Leading Training

One of Archer's greatest strengths is our dedicated Training Department.

Unlike many workforce providers who deliver only basic inductions, Archer invests heavily in developing competent, professional employees capable of working within the demanding standards expected by the United Nations, NGOs, diplomatic missions and international businesses.

Every employee receives structured induction training before deployment, followed by refresher training and ongoing professional development throughout their employment.

Training is delivered using formal lesson plans, approved training materials and documented competency assessments.

Core training includes:

  • Archer Code of Conduct

  • Human Rights

  • Prevention of Sexual Exploitation and Abuse (PSEA)

  • Safeguarding

  • Workplace Ethics

  • Anti-Corruption and Bribery

  • Equality, Diversity and Inclusion

  • Health & Safety

  • Fire Safety Awareness

  • Customer Service

  • Professional Behaviour

  • Reporting Procedures

  • Client Standard Operating Procedures

  • Site Induction

Role-specific technical training is then delivered depending on the employee's responsibilities, ensuring staff possess both the practical skills and professional behaviours required to perform effectively.

Robust Policies, Manuals & Management Systems

Professional people require professional systems.

Over the past six years, Archer has developed an extensive suite of operational manuals, policies and procedures that govern every aspect of our workforce management.

These documented systems provide consistency, accountability and continuous quality improvement across every contract.

Our management framework includes:

  • Human Resources Manual

  • Recruitment & Vetting Procedures

  • Staff Code of Conduct

  • Disciplinary Procedures

  • Grievance Procedures

  • Performance Management Framework

  • Health & Safety Manual

  • Safeguarding Policy

  • PSEA Policy

  • Human Rights Policy

  • Quality Management Procedures

  • Training Manual

  • Standard Operating Procedures

  • Incident Reporting Procedures

  • Whistleblowing Procedures

  • Risk Management Framework

Every member of staff operates within these documented standards, ensuring consistency regardless of location or role.

Active Workforce Management

Providing personnel is only the beginning. Archer actively manages every contract through dedicated operational oversight. Our management teams conduct regular supervisory visits, monitor attendance and performance, investigate incidents, coordinate refresher training and maintain continuous communication with client representatives. Where performance concerns arise, Archer implements structured improvement plans or, where necessary, rapidly replaces personnel to ensure service standards are maintained.

This proactive approach significantly reduces operational disruption while giving clients confidence that workforce performance is continually monitored.

Ethical Employment

We recognise that organisations are increasingly expected to demonstrate responsible employment practices throughout their supply chains.

Archer is committed to fair, transparent and ethical employment.

Our employees benefit from:

  • Written contracts of employment

  • Transparent recruitment processes

  • Clearly defined disciplinary procedures

  • Employee grievance mechanisms

  • Equal opportunity employment

  • Respect for Human Rights

  • PSEA compliance

  • Regular welfare checks

  • Ongoing professional development

  • Structured supervision

By investing in our workforce, we create higher staff retention, stronger performance and more reliable service delivery for our clients.